FAQs
PRODUCTS
WHAT ARE THE BENEFITS OF PROTEIN?
Protein intake offers numerous health benefits, including supporting muscle growth, aiding in weight management, and contributing to overall health and wellness.
WHERE DO YOUR PRODUCTS COME FROM ?
Our protein powders are crafted with care in Taiwan, the home of bubble tea. We source our high-quality, 100% whey from Milk Specialties Global (MSG), a top supplier and manufacturer of whey proteins, milk proteins, specialty proteins or hydrolysates in the United States.
WHAT MAKES YOUR PRODUCTS DIFFERENT THAN OTHER BRANDS?
Our protein products are crafted with care in Taiwan, the home of bubble tea, providing a broad range of authentic Asian flavoured whey protein.
We insist on using only the purest ingredients, giving the highest quality supplements with a low-sugar flavoured whey formulas. We also provide individual packaging to cater to our customers’ needs.
WHAT ARE YOUR CERTIFICATIONS?
Our protein products proudly hold HACCP and ISO 22000 certifications. All our products are packaged in food-grade pouches, prioritizing safety and quality in every step of the process.
ARE YOUR PRODUCTS THIRD-PARTY TESTED?
We do not currently provide any third-party testing for products distributed within Canada. However, all of our ingredients are individually tested for heavy metals and contaminants before they are used to make our products.
SHIPPING & RETURNS
WHERE DO YOU SHIP?
Currently, our shipping services are limited to Canada ONLY. Click here to view our full Shipping Policy.
HOW LONG DOES DELIVERY TAKE?
Orders are estimated to arrive in 2-8 business days, depending on the shipping address. Click here to view our full Shipping Policy.
CAN I RETURN MY PRODUCT?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Click here to view our Return Policy.